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1. What is Trichloropropane (TCP)?
2. How much Trichloropropane (TCP) is in my water?
3. Where did the Trichloropropane (TCP) come from and how long has it been there?
4. Why wasn’t the Trichloropropane (TCP) discovered earlier?
5. Are there any health effects to drinking water with Trichloropropane (TCP)?

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1. What is a Boil Water Notice?
2. When is a Boil Water Notice issued?
3. What should you do?
4. How much does boiling water accomplish?
5. What does Soquel Creek Water District do when there is a Boil Water Notice?
6. How does Soquel Creek Water District notify customers that a Boil Water Notice is issued?

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1. My bill shows my water use in gallons per day. I don't use this much water. Is there a leak?
2. I am already doing everything I can to conserve water. What else can I do?
3. Why do I see development in our area when we are all being asked to conserve water?
4. What should I do when I see water waste?
5. What is the Soquel Creek Water District doing to save water?

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1. How do I get free water-saving devices like hose nozzles and aerators?
2. What is the Online Bill Pay Program?
3. Is there a fee to use the Online Bill Pay Program?
4. How soon will my online payment reach you?
5. If my water service is about to be shut off, may I make an online payment?
6. Will I continue to receive bills by mail?
7. Can I write electronic checks?
8. Once enrolled in the Online Bill Pay Program, do I have to keep making my payments online?
9. What if I forget my user name or password for the Online Bill Pay Program?
10. Is it safe to pay my bill online? How secure is my personal information?

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1. How can I bid on projects for the Soquel Creek Water District?
2. Do I need a new water meter for my project?

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1. How is the Soquel Creek Water District funded?
2. How does the Soquel Creek Water District use its funding?

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1. What is lead?
2. How can I be exposed to lead?
3. What are the risks of lead exposure?
4. How does lead get into drinking water?
5. How will I know if my drinking water has lead in it?
6. How can I find out if my home may have lead in its plumbing?
7. How can I reduce my exposure to lead in my drinking water?
8. Should I test my children for exposure to lead?
9. What is the State doing to protect children from elevated lead in drinking water?
10. What are the District’s most recent lead monitoring results?

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1. What does Public Safety Power Shutoffs mean for your water service?
2. How is the District preparing for a Public Safety Power Shutoff?
3. What can you do before a Public Safety Power Shutoff event?
4. What can you do during a Public Safety Power Shutoff event?
5. What can you do after a Public Safety Power Shutoff event?

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1. Is the Pure Water Soquel project a wastewater treatment project?
2. Where is water purification already in use?
3. Is purified recycled water safe?
4. How does the project address water issues in the Live Oak area or Aptos/La Selva Beach area if the seawater intrusion barrier wells are more in the in mid-county area?
5. Why is the water purification facility located in Live Oak? What about a bike-pedestrian crossing?

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1. Should special soaps or detergents be used with graywater systems?
2. Where can I find more information about graywater?

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1. My showerhead and shower doors have a white film on them. What causes it and what should I do about it?
2. We recently purchased a new dishwasher. In order to establish the correct settings, the dishwasher requires us to program the level of hardness/softness of the water. What is the water hardness in the
3. What is hard water and what can I do about it?

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1. Why does my water have an unpleasant taste and/or odor?
2. Why do I sometimes get cloudy water coming out of my faucets?
3. What is hard water and what can I do about it?
4. We recently purchased a new dishwasher. In order to establish the correct settings, the dishwasher requires us to program the level of hardness/softness of the water. What is the water hardness in the
5. My showerhead and shower doors have a white film on them. What causes it and what should I do about it?
6. What is the level of fluoride in the water?
7. Why does my water look dirty, have sediment and/or particles in it?