Is it safe to pay my bill online? How secure is my personal information?

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1. How do I get free water-saving devices like hose nozzles and aerators?
2. What is the Online Bill Pay Program?
3. Is there a fee to use the Online Bill Pay Program?
4. How soon will my online payment reach you?
5. If my water service is about to be shut off, may I make an online payment?
6. Will I continue to receive bills by mail?
7. Can I write electronic checks?
8. Once enrolled in the Online Bill Pay Program, do I have to keep making my payments online?
9. What if I forget my user name or password for the Online Bill Pay Program?
10. Is it safe to pay my bill online? How secure is my personal information?