Customer Flushing Guide

Discolored water is common after a water main break in your area

Steps to take if your service was impacted by a water main break:

If your water looks cloudy or dirty, you should not drink it.  Upon return of normal water service you should agressively flush the line.  Turn off your faucets and run an outside hose or the bathtub and your faucets for 1 or 2 minutes, or until the water runs clear.  As a precaution, dump all ice created in the last day.  If the discolored water persists, call the District for assistance.

If you are concerned about the water quality and want to make sure of its safety for the 36 hours after the water service is restored, you may add 8 drops of household bleach to 1 gallon of water and let it sit for 30 minutes.  Alternatively, the water can be boiled for 1 minute at a rolling boil to make it safe.

Do not be alarmed if you experience higher than normal chlorine concentrations in your water supply after the water pipeline work is completed since increased chlorine residuals are used to disinfect the pipelines after the repairs. 

Samples for bacteriological water quality have been collected from the water distribution system to confirm that the water remains safe.  You will be advised if the sampling detects a water quality problem.