What is it?
The Surface Water Transfer Pilot Project is part of the District’s Community Water Plan, our multi-pronged approach to restoring the groundwater basin and preventing further seawater intrusion. For the first winter, the District will purchase excess treated surface water from the City of Santa Cruz and deliver it to homes and businesses in an isolated zone.
The water purchased from the City of Santa Cruz will be water treated at the City’s Graham Hill Water Treatment Plant prior to entering Soquel Creek Water District’s distribution system. All transferred water is the same drinking water supplied to customers of the City of Santa Cruz Water Department. Click here for the City's 2017 Consumer Confidence Report that summarizes the City's water quality data.
Are you in the area that will be receiving this water?
Click on this interactive map to see if your house or business will be receiving treated drinking water from the City of Santa Cruz.
When will it start?
The change of water source in this isolated area is anticipated to begin on or around November 26, 2018.
How long will it last?
Possibly through April 2019. Some terms and conditions include Loch Lomond Reservoir being full and is spilling or anticipated to be full by April 1, aquatic flows meet requirements, and the City of Santa Cruz is not in a mandatory curtailment.
What might be some changes in water quality?
These changes are not expected to affect the safety of your drinking water in that area but you may see changes in water hardness and water aesthetics including discoloration, taste, chlorine odor, and turbidity.
Changes in hardness: The City of Santa Cruz's water is less hard than the District's. Last year, the City's water hardness averaged 164 parts per million, or 9.6 grains per gallon. The District's water in the isolated zone averaged 265 parts per million, or 15.5 grains per gallon. You may want to adjust the setting on your water softener.
How do I report an issue?
We encourage you to contact customer service by one of the following ways:
or call 831-475-8500, option 3