To reduce the spread of the COVID-19 impact, the District office is closed until further notice but our phones are still open, please call 831-475-8500 option 3 for help. We are experiencing a high volume of phone calls and emails. Please be patient as we get back to each customer. Thank you.
"How To" Learning Center
Welcome to our Learning Center! We value all of our customers and want to be a resource for you. Part of providing a quality customer service is helping you understand and deal with everyday water issues that you may encounter.
Explore our “How To…” tips:
- How to Read your Meter
- How to Read My Bill
- How to Pay My Bill
- How to File a Claim of Damage
- How to Prevent Backflow
- How to Understand a Boil Water Notice
- How to Handle a Water Emergency