Advanced Metering Infrastructure (AMI)

Your water meter is getting an upgrade! SqCWD is embarking on an upgrade of the register component of your water meter, the component which sends your water use information to the District. Currently, the existing Automated Meter Reading (AMR) registers can only send the water use information to a receiver in a District truck when it drives through your neighborhood once a month. The new Advanced Metering Infrastructure (AMI) registers will automatically send your water use information to SqCWD twice a day, via fixed network infrastructure, without the need for a District vehicle to roll by.

This upgrade is expected to be completed in 2020.


  • Increased Leak Detection: Nobody likes leaks! Leaks will be detected daily, rather than a monthly basis, which leads to less wasted water, less water damage, and fewer surprising bills!
  • Customer Portal: All customers will have access to hourly, daily, and monthly water consumption information. This information can be used to see how and when you are using water in your home or business.  It may help you to determine when a leak started, how much water an irrigation system uses, the effect of a high-efficiency washer upgrade, and more!
  • Customized Water Alerts: Set customizable alerts to alert you when you are going to exceed a specific water use or billing threshold for the month

How to Read Your New i-Meter

The process for manually reading the consumption on your new i-Meter is different than the process for reading the consumption on your old AMR (analog) register. For more information on how to manually read your meter or check for leaks, see the following page:

How to Read Your Meter

Frequently Asked Questions

AMI Fact Sheet and FAQs

AMI uses RF

AMR and AMI technology utilizes radiofrequency (RF) to transmit information on customer water use. This technology is also used in cell phones, microwaves, WiFi, walkie talkies, baby monitors, and remote-control toys.

The AMI registers only transmit a signal twice a day for a fraction of a second each time, meaning the total time the register is transmitting with RF is only slightly over 1 minute per year. Even if you stood right next to an AMI meter each time it transmitted a read, it would take approximately 50 years to get the same amount of RF exposure from it as you get from a 10-minute cellphone call. The conclusion from major health organizations, including the World Health Organization and American Cancer Society, is that RF from “smart meter” technology is unlikely to cause harm to human health. For more information, please see the following sources:

Opt-Out Policy

Customers may choose to opt out of the i-Meter upgrade in favor of keeping an alternate metering system. Currently, there is a monthly charge of $10/account to opt-out and this fee may increase in the future. Please complete the Application for Alternate Metering System and return to the District.

This page will be updated periodically as more information becomes available.


Shelley Flock, Conservation and Customer Service Field Manager

Phone: 831-475-8500