WaterSmart Customer Portal

WaterSmart - A Vertexone BrandSoquel Creek Water District has partnered with WaterSmart software to bring our customers the WaterSmart Customer Portal. This new tool provides detailed water use information for your home or business. This customer portal is part of the District's upgrade to i-meters. Learn more about i-meters by visiting the Meters page. The WaterSmart portal also replaces our existing bill pay portal.

Why Should You Use It?

Through the WaterSmart portal you can:

  • Track your hourly, daily, and monthly water use
  • Pay your bill
  • Diagnose a high bill
  • Get automated leak alerts
  • Set alerts for unusual usage
  • Get personalized recommendations for water-saving

How Do I Get Started?

Visit the WaterSmart Customer Portal.

Please use your account number exactly as it appears on your water bill or on your WaterSmart welcome letter. Include leading zeros. You will need to create a new login, this is different from your previous bill pay.

You can access the customer portal on your desktop computer or via mobile phone or tablet. Please note that hourly usage is not available when using a mobile phone.

WaterSmart Login Screen

Add a Website Icon on Your Apple Device

  1. Open Safari
  2. Navigate to the WaterSmart Portal 
  3. Tap on the arrow icon at the center bottom of the page
  4. Scroll up and find "Add to Home Screen" and click it
  5. Name the icon, and click "Add" in the top right-hand corner

Add a Website Icon on Your Android Device

  1. Open Chrome.
  2. Navigate to the WaterSmart Portal 
  3. Tap the menu icon (3 dots in the upper right-hand corner) and tap "Add to home screen".
  4. Choose a name for the website shortcut, then Chrome will add it to your home screen.
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Customer Quotes About WaterSmart

Finally, the offending leak was located and corrected. Usage will return to normal.
Glad you have this system. Don’t even know how the hose got turned on.
I appreciate the email notification! Thank you.
Thank you for my first alert. I did resolve the fine spray I found. Wow...this alert system is great
7.	there was a small leak in a tub faucet and a also a tiny leak in the toilet we found with the foo
Thanks for the warning
I discovered it after I turned on the shut off valves to the line after repairs - but was unaware of
Yikes! Thank you for sending an alert.
Annual spa drain, clean, & refill. Thank You for looking out!
we really appreciate your alert.
Thank you for informing me!