When Did It Start & How Long Will It Last?
The change of water source in this area is anticipated to begin on or around November 1, 2019 lasting through April 30, 2020. Some terms and conditions include Loch Lomond Reservoir being full and is spilling or anticipated to be full by April 1, aquatic flows meet requirements, and the City of Santa Cruz is not in a mandatory curtailment. View the weekly water conditions of Santa Cruz's water system.
Changes in Water Quality
Water quality changes can occur whenever a change in drinking water source is made. These changes are not expected to affect the safety of your drinking water in that area but you may see changes in water hardness and water aesthetics including discoloration, taste, chlorine odor, and turbidity.
Changes in Hardness
The City of Santa Cruz's water is less hard than the District's. Last year, the City's water hardness averaged 175 parts per million. The District's water averaged 198 parts per million.
Report an Issue
We encourage you to email customer service, submit an online form or call 831-475-8500, option 3.