New Residential Building Water Service

NOTICE: As of 2/8/2023, the Water Demand Offset Program is no longer in effect. 

On 2/7/2023, the District’s Board of Directors (Board) voted at a regular Board meeting to end the Water Demand Offset (WDO) Program. This award-winning program served as a safeguard against groundwater overdraft and seawater intrusion for the last 20 years by enabling water conservation to balance out increased water demand from new development within the District. Given the progress of sustainable groundwater management efforts in our region, customer support in significantly reducing water demand, and the current construction of Pure Water Soquel, our primary supplemental supply project, the Board decided to end the WDO Program. Over the next few weeks, District staff will be following up with all current new water service applicants to discuss next steps.  Additionally, District’s website will be updated accordingly in the coming weeks to reflect this change applicable to future new water service applicants. 

All new and expanded development projects (except for single-family remodels) must be assessed by the District at the time of application to determine if water service is able to be provided (determined by infrastructure availability and water demand offset credits available via the Water Demand Offset Program) and if so, the appropriate process for application and applicable fees.

Apply for New Water Service

To apply for new water service and a Will Serve letter for a residential project, please reference the information for each development type and fill out the online form:

Single-Family Home

Accessory Dwelling Unit (ADU)

Only "new construction" ADUs are required to get new water service installed. ADUs are not required to participate in the Water Demand Offset program. View the ADU Requirements (PDF) for help determining if your project is a new construction or conversion unit. (Note that the City of Capitola refers to conversion ADUs as "Internal ADUs").

Minor Land Division / Residential Subdivision / Townhomes / Apartments

Some residential projects may require additional District infrastructure to adequately serve it. These projects are generally larger and/or more complex and require assessment on a case-by-case basis. District staff will assist you in determining what may be required for your project. Please fill out the online form below in order to get started.

Request New Service

Fill out the New Water Service Application Form.