History, Mission, Values, and Goals

History

The Soquel Creek County Water District was founded in 1961 after a local ballot measure was passed to establish the District and elect five directors to carry out the purpose of providing flood control and water conservation services. The District was formed according to the provisions of County Water District Law under Division XII of the California Water Code (Section 30000 et seq.).

The District acquired the Monterey Bay Water Company in 1964 and discontinued flood control services. In 1983, "County" was dropped from the name and the District became known as Soquel Creek Water District.

Today, the District serves approximately 38,000 customers through 14,100 connections in four service areas within mid-Santa Cruz County solely with groundwater. Ninety percent of our customers are residential.

Mission

We are a public agency dedicated to providing a safe, high quality, reliable, and sustainable water supply to meet our community’s present and future needs in an environmentally sensitive and economically responsible manner.

Our Core Values

Our values represent the District’s culture and address the question “What do we stand for?”.  Core questions accompany our core values and should be asked when major policy decisions are being considered by the Board and/or when day-to-day business actions are being conducted by our employees to determine if the decision/action is in conformance with our core values.

Value Core Value Question
Fairness, Honesty, and Ethics Does the decision/action treat all concerned fairly, honestly, and ethically?
Customer Service Does the decision/action reflect high-quality customer service?
Environmental Stewardship Does the decision/action consider the impact to the environment and ways to protect it?
Collaboration Does the decision/action promote collaboration with others?
Commitment and Dedication Does the decision/action show commitment and dedication to support to the mission of the District?

 

Goals

Our goals are broad statements that illustrate our desired outcomes.  These primary goals address the question “What does the District aim to achieve?”

  1. Water Resource Management and Sustainability: Implement sustainable and environmentally protective solutions to meet the water supply needs of our customers and the community.
  2. Infrastructure and Delivery: Maintain a reliable water infrastructure and delivery of high-quality, safe water.
  3. Community Engagement and Trust: Establish and foster excellent relationships and communication with our customers, key stakeholders, and the community to build trust in our agency.
  4. Fiscal Responsibility: Ensure fiscal responsibility.
  5. Customer Service: Provide exceptional customer service.
  6. Workforce and Organizational Excellence: Expand employee development, maintain workforce excellence, and support strong board governance.

Download a copy of our Mission, Core Values, and Primary Organizational Goals HERE.

Download a copy of our Community Water Plan HERE.

Summary About Our District